• When is the event taking place? +

    Christmas Wonderland at Gardens by the Bay will be held from 1 to 26 December 2017.
    Please refer to the Opening Date & Time page for the various attractions, rides and programme timings.
  • Do I need to purchase a ticket for entry into the event? +

    Yes. General Admission tickets for the event are sold online and at the gate.
    Ticket   Online (S$) At the Gate (S$)
    Green Valid for one-time entry between 1 - 7 Dec 2017 4 6
    Red Valid for one-time entry from 8 -14 Dec, and 26 Dec 2017 6 8
    Gold Valid for one-time entry from 15 - 25 December 2017 8 10
    Free admission to Christmas Wonderland for children under 0.9m. Limited to 3 children per paying adult.
  • The timing on the ticket states 4.00pm. Is it possible to enter after that? +

    We open our gates at 4.00PM. You may enter and leave at any time within Christmas Wonderland's operating hours (4.00PM to 11.00PM daily).
  • Something came up and I am unable to attend Christmas Wonderland on the day that I had purchased tickets for. Am I able to use my tickets on another day? +

    As long as your ticket is unused and has not been scanned for entry into the event grounds, you may exchange your ticket, at the ticketing booth onsite, to be used for another day. Please note that top-up charges may apply, depending on the date of entry. As per our terms and conditions of sale, tickets are strictly non-refundable. Tickets that have been used or scanned for entry cannot be exchanged.
  • Is re-entry Christmas Wonderland possible? +

    Re-entry is allowed on the same day.
  • Do I need to print out the tickets? +

    You need not print your tickets. Simply flash the QR code on your e-ticket through your phone at the gates upon entry.
  • What are the attractions and entertainment options at the event this year? +

    Christmas Wonderland at Gardens by the Bay, Singapore’s biggest yuletide fair, features dazzling Italian Luminarie light sculptures, a European-style Festive Market, carnival games and rides, an expanded Santa’s Grotto and an array of new attractions that appeal to the entire family such as an outdoor skating rink, Circus Abyssinia Present Ethiopian Dreams and SAVOUR: Christmas Wonderland.

    On top of the attractions and rides, visitors can enjoy entertainment to get them in the festive spirit, which includes choral performances, singer-songwriter sessions and the Christmas edition of Garden Rhapsody. Please refer to the Programme Line-up page for the complete entertainment line-up.
  • Do I need to purchase tickets or tokens for the attractions and rides? Where can I buy tokens? +

    Tokens are required for carnival games and rides. Tokens can be purchased at $2 each at token booths located within the event grounds.

    Tickets for the Skating Rink can only be purchased at the Skating Rink ticketing booth within the event grounds.

    Tickets for Circus Abyssinia Present Ethiopian Dreams can be purchased online here or at ticketing booths located at entry gates of Christmas Wonderland. Do note that Circus tickets do not include admission tickets into Christmas Wonderland; these must be purchased separately to enter the event. Circus tickets are subject to capacity.
  • Are there any benefits or privileges for group bookings or corporate partners? +

    Please contact our sales team at This email address is being protected from spambots. You need JavaScript enabled to view it. for more details
  • What are the payment methods accepted at the event? +

    Cash is accepted at the food and beverage stalls around the event site. NETS and credit card payments are accepted at selected stalls too.

    Ticketing and token booths accept cash, NETS, and credit card payments.
  • Where can I get food and beverage at the event? +

    The Festive Market, located at the Supertree Grove, features tasty treats and specialty food and beverages. This year’s event will also host SAVOUR: Christmas Wonderland at The Meadow featuring celebrity chefs from award-winning and Michelin-starred restaurants.
  • What happens if it rains? +

    Christmas Wonderland at Gardens by the Bay is a rain or shine event. As long as your ticket is unused and has not been scanned for entry into the event grounds, you may exchange your ticket to be used for another day. Please note that top-up charges may apply, depending on the date of entry. As per our terms and conditions of sale, tickets are strictly non-refundable. Tickets that have been used or scanned for entry cannot be exchanged.
  • What provisions are there for persons with limited mobility? +

    Please refer to the Visitor Information – Services & Accessibility on the Gardens by the Bay website for more information
  • Am I allowed to bring my dog to the event? +

    Please refer to the Visitor Information – Visiting Guidelines on Gardens by the Bay website for more information.

    Note that due to hygiene reasons, pets are not allowed inside the Skating Rink, Santa's Grotto, Circus Abyssinia Present Ethiopian Dreams and SAVOUR: Christmas Wonderland.
  • What are the vehicle parking options? +

    There are two carparks at Gardens by the Bay. Please refer to the Visitor Information – Getting Here and Parking on Gardens by the Bay website for more information.

    You may also park your vehicle at Marina Bay Sands and walk over the bridge that links Marina Bay Sands and Gardens by the Bay.
  • Who can I contact for more information? +

    Please write to us using the Contact Us page and we will get back to you shortly.
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