Join Our Crew

Love meeting new people and helping others find their way? Be part of our front-line team that welcomes guests, answers their questions, and keeps the festive cheer flowing smoothly!

Key Responsibilities:

• Provide directional way finding.
• Handling lost and found matters.
• Attend to patrons’ enquiries and provide customer service, including but not limited of photo taking.
• Assist with crowd flow and provide crowd management support at the various attractions.

Requirements:

• Positive attitude and a team player
• Minimum age: 16 years old
• Must be able to commit to the full event period and assigned shifts
• Singapore Citizen or PR only

Commitment Period: 29 November 2025 – 1 January 2026

A minimum commitment of 10 working days is required during the event period to be considered. Work schedule will be based on a roster.

Working Hours: 6pm – 11pm (subject to non-peak and peak periods and role assigned)

Training: All crew are required to attend a pre-event briefing and on-site recce. More details will be shared once appointed.

Enjoy being where the action starts? Join our gates team to greet visitors, guide them through entry points, and ensure a seamless experience from the moment they arrive!

Key Responsibilities:

• Provide directional way finding and handle queue management.
• Operate scanners to validate event tickets upon entry into the event grounds. 
• Attend to patrons’ enquiries and provide customer service.

Requirements:

• Positive attitude and a team player
• Minimum age: 16 years old
• Singapore Citizen or PR only

Commitment Period: 29 November 2025 – 1 January 2026

A minimum commitment of 10 working days is required during the event period to be considered. Work schedule will be based on a roster.

Working Hours: 6pm – 11pm (subject to non-peak and peak periods and role assigned)

Training: All crew are required to attend a pre-event briefing and on-site recce. More details will be shared once appointed.

If you thrive in fast-paced environments and enjoy being behind the scenes of performances, this role’s for you! Help coordinate artistes, manage schedules, and bring the entertainment magic to life.

Key Responsibilities:

• Serve as the main point of contact for assigned artistes before, during, and after the event.
• Coordinate artiste schedules, rehearsals, and performance timeslots.
• Assist with transportation and on-site hospitality arrangements.
• Ensure artistes are briefed on event schedules, site maps, facilities, and house rules.
• Liaise with technical crews to communicate artistes' stage, sound, and equipment requirements.
• Handle artiste accreditation and backstage access.
• Provide on-the-ground support to address artistes' requests or issues promptly.
• Escort artistes to and from performance areas and ensure timely stage appearances.
• Support the overall event team with additional duties when required.

Requirements:

• 18 years old and above
• Singapore Citizen or PR only
• Prior experience in event management, hospitality or artiste relations is an advantage.
• Strong communication and interpersonal skills.
• Ability to remain calm and professional under pressure.
• Highly organised, reliable, and detail oriented.
• Flexibility to work during weekends, and evenings during events.
• Problem-solving attitude with quick decision-making skills.

Commitment Period: 29 November 2025 – 1 January 2026

A minimum commitment of 10 working days is required during the event period to be considered. Work schedule will be based on a roster.

Working Hours: 6pm – 11pm (subject to non-peak and peak periods and role assigned)

Training: All crew are required to attend a pre-event briefing and on-site recce. More details will be shared once appointed.

Take the lead in coordinating our entertainment team, ensuring smooth operations and stellar performances throughout the event.

Key Responsibilities:

• Lead, manage, and supervise the entertainment crew (performers, mascots, artiste liaisons, etc)
• Coordinate crew schedules, rehearsals and performance slots.
• Brief and update crew on event details, rules, and daily rundowns. 
• Ensure all crew are punctual, well-prepared and in position on time.
• Serve as the escalation point for issues related to performers or crew.

Requirements:

• 21 years old and above
• Singapore Citizen or PR only
• Prior experience in event management, entertainment supervision or stage management.
• Strong communication and team coordination skills.
• Ability to work under pressure and adapt to changes quickly.
• Highly organised, reliable, and detail oriented.

Commitment Period: 29 November 2025 – 1 January 2026

A minimum commitment of 10 working days is required during the event period to be considered. Work schedule will be based on a roster.

Working Hours: 6pm – 11pm (subject to non-peak and peak periods and role assigned)

Training: All crew are required to attend a pre-event briefing and on-site recce. More details will be shared once appointed.

Love putting smiles on faces? Step into character and spread joy as one of our event mascots — you’ll be the life of the celebration and a favourite among families and kids!

Key Responsibilities:

• Perform as the Christmas Wonderland mascot during scheduled timings
• Interact with guests in a friendly and energetic way and pose for photos.

Requirements:

• 18 years old and above
• Singapore Citizen or PR only
• Height between 1.6m and 1.8m
• Cheerful, friendly and outgoing personality
• Ability and comfortable to move, dance and interact with crowds while in a bulky suit with limited vision and under warm conditions.

Commitment Period: 29 November 2025 – 1 January 2026

A minimum commitment of 10 working days is required during the event period to be considered. Work schedule will be based on a roster.

Working Hours: 6pm – 11pm (subject to non-peak and peak periods and role assigned)

Training: All crew are required to attend a pre-event briefing and on-site recce. More details will be shared once appointed.