FAQ

When is Christmas Wonderland taking place?

Christmas Wonderland 2021 will be held from 3 December 2021 to 2 January 2022.

For specific details, please refer to the table below:

EVENT:

Christmas Wonderland

DATE & OPENING HOURS:

3 December 2021 to 2 January 2022

Total of four daily timings, with sessions between: 6.30pm to 11.00pm

*Last entry at 10.00pm

VENUE:

Gardens by the Bay, 18 Marina Gardens Drive
Singapore 018953

ADMISSION TICKET PRICE:

Standard Admission (To be purchased online only):

SESSION TIMES

(Subject to availability)

SESSION 1 SESSION 2 SESSION 3 SESSION 4
6.30 pm 7.30 pm 8.30 pm 9.30 pm

Admission

Tickets

Date Adult

Child

(3 to 12 yrs old)

PRE-EVENT* 3 Dec 2021 to 16 Dec 2021 $ 7 $ 5
17 Dec 2021 to 2 Jan 2022 $ 9 $ 5
SAME DAY PURCHASE

(Subject to availability)

3 Dec 2021 to 2 Jan 2022 $ 10 $ 5

*Programme subject to change. Social distancing measures may be imposed if required by government regulation.

*As there are no ticketing booths on-site, tickets must be purchased online prior to arrival. Pre-event tickets are only available for purchase online by 11.59pm on the day before the visit.

*Christmas Wonderland is a rain or shine event. No refunds or alternative dates for weather reasons.

*Parking is limited at Gardens by the Bay. Visitors are strongly encouraged to take public transport.

*Separate charges apply for OCBC Skyway, Supertree Observatory, Floral Fantasy, and Gardens by the Bay conservatories.

Do I need to purchase a ticket for entry to the event?

Visitors are required to pre-purchase their tickets online at www.christmaswonderland.sg. Pre-event prices are only valid till 11.59pm the day before the visit. Visitors are encouraged to be punctual for their allocated timeslot.

To adhere to safe management measures, session numbers are strictly controlled. All visitors regardless of age must hold a valid ticket. All applicable visitors will be required to wear masks, check in via SafeEntry, and have their fully vaccinated status* verified before entering Christmas Wonderland.

Due to prevailing government capacity controls for unvaccinated children, the number of children aged 12 years and under are strictly controlled. Please ensure you select the under 12 ticket category, specially priced at $5, when making your ticket selection for all children under 12.

Additionally we offer free admission via pre-registration for children below three years of age. This is limited to one pre-registration with every accompanying vaccinated adult. Please submit your application at least five working days prior to your visit. We will respond to your request within 2 working days. Thank you for your patience.

Please note that this does not guarantee a slot for your child. We apologise in advance if the quota for your session has already been allocated.

Please click here to apply.

Proof of the child’s age will be required at the point of entry.

All attendees are required to have a ticket to enter Christmas Wonderland. Under no circumstances will anyone be allowed to enter the event without a valid pre-registered ticket regardless of age.

Please check the latest government regulations prior to your visit.

Pick from four daily timings between 3 December 2021 to 2 January 2022, with sessions between 6.30pm to 11.00pm (last entry at 10.00pm).

SESSION TIMES

(Subject to availability)

SESSION 1 SESSION 2 SESSION 3 SESSION 4
6.30 pm 7.30 pm 8.30 pm 9.30 pm

Admission

Tickets

Date Adult

Child

(3 to 12 yrs old)

PRE-EVENT* 3 Dec 2021 to 16 Dec 2021 $ 7 $ 5
17 Dec 2021 to 2 Jan 2022 $ 9 $ 5
SAME DAY PURCHASE

(Subject to availability)

3 Dec 2021 to 2 Jan 2022 $ 10 $ 5

*Programme subject to change. Social distancing measures may be imposed if required by government regulation.

*As there are no ticketing booths on-site, tickets must be purchased online prior to arrival. Pre-event tickets are only available for purchase online by 11.59pm on the day before the visit.

*Christmas Wonderland is a rain or shine event. No refunds or alternative dates for weather reasons.

*Parking is limited at Gardens by the Bay. Visitors are strongly encouraged to take public transport.

*Separate charges apply for OCBC Skyway, Supertree Observatory, Floral Fantasy, and Gardens by the Bay conservatories.

Can I enter at any time?

Visitors are required to pick a session and purchase their tickets online. Visitors are encouraged to be punctual for their allocated timeslot.

Can I use my SingapoRediscovers vouchers to purchase tickets to Christmas Wonderland?

SingapoRediscovers vouchers can be used to purchase ticket bundles from Gardens by the Bay, which include admission to Christmas Wonderland. Please visit https://www.gardensbythebay.com.sg/en/promotions/christmas-bundle-2021.html for more details.

Something came up and I am unable to attend Christmas Wonderland on the day that I had purchased tickets for. Am I able to use my tickets on another day?

The ticket can only be used for the date and session you have purchased it for. As per our terms and conditions of sale, tickets are strictly non-exchangeable and non-refundable.

Do I need to print out the tickets?

You do not need to print your tickets. You can simply flash the bar code on your e-ticket on your phone at the gates upon entry.

Is re-entry to Christmas Wonderland possible?

All visitors will only be entitled to their selected time slot and will not be allowed to re-enter or change slots at any given time.

Are there any benefits or privileges for group bookings or corporate partners?

Please contact our sales team at [email protected] for more details.

What are the attractions and entertainment options at Christmas Wonderland?

Christmas Wonderland 2021 invites visitors to Gardens by the Bay to marvel at the spectacular Light Displays, take a photo with Santa Claus, have a go at Carnival Games, hop onto a Venetian Double - Storey Carousel, shop for gifts at Mistletoe Alley Market, be mesmerised by the Garden Rhapsody light and sound show, and more!

Visitors can also enjoy a ride on the Double-Storey Carousel. Tickets are at S$10 per person and S $5 for each adult accompanying a child (12 years and below). You will need to pre-book your tickets online.

How do I book tickets for the carousel and how much does each ride cost?

Each carousel ride ticket costs S$10 per person and $5 for each adult accompanying a child (12 years and below). You will need to pre-book your tickets online.

Where can I buy the Christmas Wonderland plush bear and other Christmas Wonderland merchandise?

The Christmas Wonderland plush bears will be available for sale at a carnival stall at Mistletoe Alley Market from 3 December 2021 to 2 January 2022. The bears are sold subject to availability on a first-come-first-served basis.  

Official Christmas Wonderland merchandise is also sold at the stall.

What happens if it rains?

Christmas Wonderland is a rain or shine event and will continue to operate even when it is raining. However, in the event of extremely heavy rain or thunderstorms, the organisers may make the decision to cancel the session. If this happens, affected patrons will be given the opportunity to request for refunds, or subject to availability, rebook for another session. For the avoidance of doubt, the decision on whether to cancel the session is strictly that of the organisers.

What provisions are there for persons with limited mobility?

To enter Christmas Wonderland, visitors who have arrived at Gardens by the Bay’s main entrance can make their way to Gate 1 located at the entrance into the Supertree Grove.

For those arriving from the Meadows carpark or Bayfront MRT station, they will need to make their way to Gate 2 located at the area of the Meadow’s bridge and the Planet (sculpture of a baby).

Visitors may refer to Gardens by the Bay or more information on limited mobility access within the Gardens.

Are children allowed to visit the event?

Children aged 12 years and under who are accompanied by a fully vaccinated adult are welcome to visit Christmas Wonderland.

To adhere to safe management measures, session numbers are strictly controlled. All visitors regardless of age must hold a valid ticket. All applicable visitors will be required to wear masks, check in via SafeEntry, and have their fully vaccinated status* verified before entering Christmas Wonderland.

Due to prevailing government capacity controls for unvaccinated children, the number of children aged 12 years and under are strictly controlled. Please ensure you select the under 12 ticket category, specially priced at $5, when making your ticket selection for all children under 12.

Additionally we offer free admission via pre-registration for children below three years of age. This is limited to one pre-registration with every accompanying vaccinated adult. Please submit your application at least five working days prior to your visit. We will respond to your request within 2 working days. Thank you for your patience.

Please note that this does not guarantee a slot for your child. We apologise in advance if the quota for your session has already been allocated.

Please click here to apply.

Proof of the child’s age will be required at the point of entry.

All attendees are required to have a ticket to enter Christmas Wonderland. Under no circumstances will anyone be allowed to enter the event without a valid pre-registered ticket regardless of age.

Please check the latest government regulations prior to your visit.

Am I allowed to bring my dog to the event?

Dogs are permitted at the Outdoor Gardens as per visiting guidelines by Gardens by the Bay.

What are the vehicle parking options?

Parking is limited at Gardens by the Bay. Visitors are strongly encouraged to take public transport. Please refer to the Visitor Information – Getting Here and Parking on Gardens by the Bay website for more information.

Can I stay longer than the 1 hour session?

Due to prevailing Covid-19 restrictions on capacity, visitors are allowed to stay within the Christmas Wonderland event ground for 90 minutes from the start of their session. Last entry into the event ground is at 10.00pm.

What are the Covid-19 measures in place that I will need to take note of for Christmas Wonderland?

Visitors are required to pre-purchase their tickets online. Pre-event prices are only valid till 11.59pm the day before the visit. Visitors are encouraged to be punctual for their allocated timeslot.

To adhere to safe management measures, session numbers are strictly controlled. All visitors regardless of age must hold a valid ticket. All applicable visitors will be required to wear masks, check in via SafeEntry, and have their fully vaccinated status* verified before entering Christmas Wonderland.

Due to prevailing government capacity controls for unvaccinated children, the number of children aged 12 years and under are strictly controlled. Please ensure you select the under 12 ticket category, specially priced at $5, when making your ticket selection for all children under 12.

Additionally we offer free admission via pre-registration for children below three years of age. This is limited to one pre-registration with every accompanying vaccinated adult. Please submit your application at least five working days prior to your visit. We will respond to your request within 2 working days. Thank you for your patience.

Please note that this does not guarantee a slot for your child. We apologise in advance if the quota for your session has already been allocated.

Please click here to apply.

Proof of the child’s age will be required at the point of entry.

All attendees are required to have a ticket to enter Christmas Wonderland. Under no circumstances will anyone be allowed to enter the event without a valid pre-registered ticket regardless of age.

Please check the latest government regulations prior to your visit. 

*An individual is considered as fully vaccinated if they have

a) received the appropriate regimen of World Health Organisation Emergency Use Listing vaccines, including their respective duration post-vaccination for the vaccine to be fully effective, and had their vaccination records ingested in MOH’s national IT systems.

b) recovered from Covid-19

c) has obtained a negative result from an MOH approved Covid-19 antigen rapid test taken 24 hours before the visit.

Those who have recovered from Covid-19 must present their valid negative results for admission. There will not be any pre-event testing station on site for visitors.

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